Refund Policy

Payment Policy

At New Vital Soft, we deliver consumer satisfaction, and to build this relationship more strapping we have created a payment policy under which all projects at New Vital Soft. require a 25% deposit prior to project initiation, a 50% payment upon first approval, and the remaining 25% due upon project completion. Until the work is paid in full, New Vital Soft will keep hold of all rights to both digital and non-digital material created for the project. Full payment is due upon completion and can be made by cash, cheque, PayPal, money bookers, or any major credit card. All prices will be given in USD currency, The consumer is liable for any outstanding balance and New Vital Soft reserves the right to pursue legal action if payment is not received within a reasonable amount of time.

Development Policy

New Vital Soft reserves the right to decline any project believed to promote racism, pornography, or any other content objectionable in nature. New Vital Soft reserves the right to include the following phrase, or one very similar to, on all websites we develop: "Website designed & developed by New Vital Soft". This phrase will only be placed at the bottom of the page and will in no way effect the look or style of any page or site. We further reserve the right to include any website created and developed by us in our portfolio, In outsourcing case we may remove the foresaid phrase for a reasonable amount of money.

Quotation

Any quotation of service will be valid for 30 days from the date issued. Any features or services not included in the original quote will be subject to extra charges.

Limitation of Liability

New Vital Soft will not be held liable for any indirect, special, or consequential damages or any loss of profits or revenue which may arise in connection with any of the projects we develop. We reserve the right to stop or delay any project for any reason without liability. New Vital Soft will notify the client of any changes in the project development status and make appropriate arrangements without any delay. If the project is stopped as a result of actions taken by New Vital Soft, a refund will be given to the client minus any billable hours. New Vital Soft will not be held responsible for any issues, damage, email problems, website hacks or attempts, or downtime which results from the use of an outside hosting company, internet service provider, domain name registrar, or any other outside agency. Outside services are considered independent to those offered by New Vital Soft.

Project Contents

Any digital or non-digital materials supplied to New Vital Soft by the client for the purpose of project development must be either owned by the client or the client must have been given copyright permission for publication. New Vital Soft will not be held responsible for any copyright infringements found on these materials. Any materials supplied to New Vital Soft will not be shared with any other party. All original files (PSD, FLA, etc.) remain the property of the creator and will not be shared.

website Content

The client is responsible for providing all textual content to be used on any given Web page. If requested, New Vital Soft can supply the textual content for an additional charge based on the amount of content required. All textual content supplied by the consumer WILL NOT be checked for spelling or grammar errors. It is the responsibility of the client to ensure no such errors exist and New Vital Soft will not be held responsible for such errors. If requested, New Vital Soft will offer a proofreading/rewriting service for an additional charge.

Cancellation of Project Development

If the consumer wants to cancel any project, the request should be given in writing to New Vital Soft with an authorized signature. If for any reason, project is cancelled before completion, New Vital Soft will send an invoice of 50% of the original agreed upon amount.

Suspension in Project Development

If for any reason, consumer wants to suspend project development, a request must be made in writing to New Vital Soft with an authorized signature. No delay can exceed a 30 day period. Any project delay lasting longer than 30 days will be considered cancel by New Vital Soft unless the request to restart the project is given in writing between the involved parties before the end of the 30 days. If this happens, New Vital Soft will send an invoice to consumer of 50% of the original agreed upon amount. New Vital Soft reserves the right to change or update this policy, our services, or our prices without liability. If you have any questions regarding our Web design policy, please contact New Vital Soft by phone at 002 01011 7919 51, or by email at [email protected]